Privacy Policy
This Privacy Policy explains how Moonlite Swim & Spa Co Inc may handle information provided through our website, shopping experience, customer service, and order processes.
1. Introduction
Moonlite Swim & Spa Co Inc respects customer privacy and seeks to handle personal information responsibly when customers browse our website, contact us, create an account, place an order, or interact with our services.
2. Information Customers May Provide
Depending on how a customer interacts with our website, information may include:
- Name and contact information.
- Billing and shipping information.
- Email address and telephone number.
- Account information.
- Order and transaction information.
- Information provided when contacting customer service.
3. How Information May Be Used
Information may be used to process and fulfill orders, communicate with customers, provide customer service, manage accounts, respond to inquiries, process returns and exchanges, and support the operation of our website.
4. Order Information
When customers purchase swimming pool and spa equipment or materials, information associated with the order may be used to process payment, arrange shipping, communicate about the order, and provide after-sales support.
5. Payment Information
Payment transactions may be processed through applicable payment systems. Moonlite Swim & Spa Co Inc uses payment information for legitimate transaction-related purposes.
6. Website Usage Information
Website systems may collect technical or usage information necessary for website operation, security, performance, analytics, or functionality. Such information may include device, browser, or website interaction information.
7. Cookies
Our website may use cookies and similar technologies. Additional information is available in our Cookies Policy.
8. Customer Communications
Moonlite Swim & Spa Co Inc may use customer contact information to respond to inquiries, communicate about orders, provide service-related information, or address issues involving purchases.
9. Information Security
We take reasonable steps to protect information handled through our website and business processes. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Information Sharing
Information may be shared when reasonably necessary to operate the website, process orders, complete transactions, arrange shipping, provide customer service, comply with legal obligations, or protect legitimate business interests.
11. Data Retention
Information may be retained for as long as reasonably necessary for legitimate business, transaction, accounting, security, customer service, legal, or operational purposes.
12. Customer Requests
Customers who have questions about personal information associated with their interactions with Moonlite Swim & Spa Co Inc may contact us using the information below.
13. Policy Updates
This Privacy Policy may be updated when website functionality, business practices, legal requirements, or other relevant circumstances change. The updated policy will be made available through the website.
Privacy Questions?
Contact Moonlite Swim & Spa Co Inc with questions concerning privacy or information associated with your account or order.
Phone: +1 740-432-4818
Email: sales@moonliteswimandspacoinc.com