Privacy Policy

1. Introduction

Moonlite Swim & Spa Co Inc respects customer privacy and seeks to handle personal information responsibly when customers browse our website, contact us, create an account, place an order, or interact with our services.

2. Information Customers May Provide

Depending on how a customer interacts with our website, information may include:

• Name and contact information.
• Billing and shipping information.
• Email address and telephone number.
• Account information.
• Order and transaction information.
• Information provided when contacting customer service.

3. How Information May Be Used

Information may be used to process and fulfill orders, communicate with customers, provide customer service, manage accounts, respond to inquiries, process returns and exchanges, and support the operation of our website.

4. Order Information

When customers purchase swimming pool and spa equipment or materials, information associated with the order may be used to process payment, arrange shipping, communicate about the order, and provide after-sales support.

5. Payment Information

Payment transactions may be processed through applicable payment systems. Moonlite Swim & Spa Co Inc uses payment information for legitimate transaction-related purposes.

6. Website Usage Information

Website systems may collect technical or usage information necessary for website operation, security, performance, analytics, or functionality. Such information may include device, browser, or website interaction information.

7. Cookies

Our website may use cookies and similar technologies. Additional information is available in our Cookies Policy.

8. Customer Communications

Moonlite Swim & Spa Co Inc may use customer contact information to respond to inquiries, communicate about orders, provide service-related information, or address issues involving purchases.

9. Information Security

We take reasonable steps to protect information handled through our website and business processes. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Information Sharing

Information may be shared when reasonably necessary to operate the website, process orders, complete transactions, arrange shipping, provide customer service, comply with legal obligations, or protect legitimate business interests.

11. Data Retention

Information may be retained for as long as reasonably necessary for legitimate business, transaction, accounting, security, customer service, legal, or operational purposes.

12. Customer Requests

Customers who have questions about personal information associated with their interactions with Moonlite Swim & Spa Co Inc may contact us using the information below.

13. Policy Updates

This Privacy Policy may be updated when website functionality, business practices, legal requirements, or other relevant circumstances change. The updated policy will be made available through the website.