Product Condition Policy

1. Product Condition Overview

Moonlite Swim & Spa Co Inc offers swimming pool and spa equipment, materials, accessories, and related products in different conditions.

2. New Products

Products identified as new are offered as new merchandise according to the applicable product listing.

Customers should review the product description and specifications for the particular item before ordering.

3. Used Products

Moonlite Swim & Spa Co Inc may offer used products. Used products may show signs of previous use or handling that are consistent with their listed condition.

The individual product listing should be reviewed carefully for the condition and information applicable to a used item.

4. Refurbished Products

Refurbished products may also be offered. A refurbished product is not represented as a new product and may have been previously used or processed before being offered for sale.

Customers should rely on the specific product description and condition information associated with the item.

5. Product Descriptions

Moonlite Swim & Spa Co Inc makes product condition information available so customers can make informed purchasing decisions.

Customers should review product descriptions, images, specifications, availability information, and any condition notes before ordering.

6. Accessories and Components

Pool and spa equipment may contain multiple components and accessories. The condition of an individual component may be relevant to the overall product description.

7. Returns and Product Condition

Product condition can affect return eligibility. Customers should review our Return & Refund Policy before purchasing and before requesting a return.

8. Exchanges and Product Condition

Exchange requests may also depend on the condition of the product being returned. See our Exchange Policy for additional information.

9. Warranty Considerations

Warranty availability may vary depending on the product and its applicable condition. Customers should review the product-specific warranty information and our Warranty Policy.

10. Customer Responsibility

Customers are responsible for reviewing the product information available before purchasing and selecting a product that meets their intended use and requirements.